Bulk buy for business: wholesale price case of 480 organic cotton pads

Returns

Change of mind returns
Due to the personal nature of our products, we don’t offer returns if you change your mind once the order has been dispatched. However, please feel free to drop us a message at support@cerqular if there’s a reason for your change of heart that you think should be eligible for a refund (beyond those stated below)

Warranty Returns
LUÜNA NATURALS will happily honor any valid warranty claims, provided a claim is submitted within 14 days of receipt of items. Customers will be required to pre-pay the return shipping, however, we will reimburse you upon successful warranty claim. Upon return receipt of items for a warranty claim, you can expect LUÜNA NATURALS to process your warranty claim within 7 days. Once the warranty claim is confirmed, you will receive the choice of:

• refund to your payment method
• a refund in-store credit
• a replacement item sent to you (if stock is available)

Please note: Shipping an item without consulting customer service will not guarantee a refund or store credit & you risk additional charges as the item(s) may be returned to you at your expense. To avoid additional charges, it is mandatory that you consult with customer service before returning merchandise

Delivery Terms

Transit Time Domestically
In general, domestic shipments are in transit for 1 - 3 days

Dispatch Time
Orders are usually dispatched within 1-3 business days of payment of an order.
Our warehouse operates on Monday - Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum

Change Of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been fulfilled

We do not collect nor are responsible for any duties, and/or taxes incurred on orders and we cannot predict what your particular charges may be. Please contact your local customs office for more information