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CAKE

CAKE’s mission is to speed up the transition toward a zero-emission society, by combining excitement with responsibility. Sustainability is our reason to exist and is simply inseparable from our business. And it is a team effort, every bike rolling the street, nature, or savanna charged with renewable energy is creating impact, enabled by all employees, suppliers, and users of cake. ⚡️🏍️

However, zero-emissions while driving (any electric vehicle) will not save our home planet, it is also about the product itself, its materials, production processes, logistics, and not least its end of life. To put it simply, we need to use less resources, use them longer and keep them circulating, why CAKE’s top sustainable priority is to extend the product life of our bikes.

Not least, sustainability at CAKE also means to live in coexistence with nature and the people around us and create smarter, greener, healthier, and more peaceful surroundings for all. Therefore CAKE builds products for anyone to explore nature and cities with respect, regardless of age, gender, size, or style.

Products
About
Seller Policy
FAQ

CAKE'S story so far

CAKE was founded in 2016 by the acknowledged entrepreneur in strategy, design, and branding, Stefan Ytterborn. From the very start, the goal was to create electric motorcycles that would combine excitement with responsibility while inspiring the shift to a zero-emission society. The mantra instilled in the design team was “light, quiet, and clean” and the result would two years later manifest itself in the first model, the Kalk, that first saw the light of day in January 2018. Electricity isn’t simply electricity - there’s a whole science to it. This is why we’ve set out to explain the most common (and some not-so-common) words and sentences floating around.

What we talk about when we talk about electricity ⚡️🏍️

First things first, a little background storytelling to set the scene. Did you know that only one-fourth of the electricity generated globally is made from renewable sources? This means that our world still primarily runs on dirty electricity, generated by burning coal, oil, and natural gas. It naturally also has a major impact on our environment, and additionally plays a huge role in current and historical geopolitical realities.

What the future holds

Since day one, the ambition to inspire a zero-emission society has been at the very heart of our operations. With our models gaining interest from more and more professional riders and companies alike, and with increased demand among both consumers and companies for efficient, emission-free vehicles that don’t contribute to the rising issue of congestion, we’ve developed a new range of vehicles that builds on our existing platforms, but cater specifically for professional use.

The aptly named: work series launched in November 2021, featuring revamped editions of both the Kalk, Ösa, and Makka, that had been tuned and optimized for everything from modern last-mile delivery couriers and service professionals to craftsmen, park rangers, and carpenters. These are truly durable service tools with prolonged product life cycles, built for high efficiency and low TCO.

What does the future hold for us? Plenty, we’re happy to admit. In 2022 we’ll among other things continue our ground-breaking sustainability project with Vattenfall, where we investigate the feasibility of building a climate-neutral motorcycle. We’ll continue to innovate the field of midsize motorcycles, championing the segment and spreading the gospel of clean, quiet riding. All this is in line with our mission credo - to develop high-quality, sustainable electric motorcycles that will inspire toward a zero-emission society.

CAKE’s mission

Is to speed up the journey towards a zero-emission society, while enhancing excitement and fun. CAKE is an outdoor and technology company developing light and totally silent electric high-performance off-road motorcycles while delivering clear sustainable benefits for both the rider and its surrounding environment.

Seller Policy

14 day return policy.

Payment Details

For our parts, apparel and gear, we normally charge full payment at the time of placing the order.

Deposit and Final Payment

When you order an electric motorbike, we might ask you to place a 500 USD / EUR non-refundable deposit to secure the order. The deposit will be cleared against the final payment of the order.

When your electric motorbike is ready for shipment, we will contact you to settle the final payment, which will be made either by invoice, by charging your card, or as otherwise agreed between Cake and you. When the payment is received by Cake, the order will be shipped to the agreed address.

Payment methods

We accept different payment methods as they become available, as set out on our Site from time to time. Acceptable payment methods are always those displayed at checkout at the time of your purchase. Please note that the final payment (in case of deposit) may be settled by invoice.

Our liability
Warranty Cake offers a Limited Warranty on electric motorbikes. Please read more here. Defect products are defect in the following events: It is not compliant with what we have agreed, with regard to quantity or quality. There is no user manual. We have not informed you about details about the Products which you ought to have been informed about. It is in worse condition than you could have predicted based on the Products' price, age, and other conditions.

Order cancellation and right to withdrawal
All customers within the EU, Norway, and the UK who are consumers, have a statutory right to cancel and return (right to withdrawal) an order for any reason within 14 days from the day of delivery of such order. Cake has decided to extend the right to withdrawal to any US customers who are consumers. Any invocation of such right of cancellation/withdrawal is preferably made through the contact form.

Limitation of liability
Sometimes we may rely on third-party services and/or product providers. Such providers act beyond our reasonable control, and we shall not be held liable for any damages caused by an action or omission attributable to them. If you are a consumer, we only supply the Products to you for private use. If you purchase the Products as a non-consumer or otherwise use the Products for any commercial, business, and/or re-sale purpose, our liability to you will be limited as follows: we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the purchase value.

Your use of products

Our bikes can be hazardous to operate, and we care about your safety, so please note that:

All riders should ride well within the limits of their abilities, never beyond them
Our electric motorbikes are recommended for those aged 18 years and older
Our electric motorbikes have the relevant license as required by the specified bike
We recommend that all riders take a relevant training course
Make sure that you ride in a permitted area
Always follow your local regulations
Always wear a certified DOT helmet, eye protection, and protective clothing, including an approved back protector
Never carry passengers if the motorbike is registered for only one rider. Never engage in stunt riding
Never ride in conjunction with alcohol or drugs. It is illegal and dangerous
Avoid excessive speed and be particularly careful on difficult terrain
Don't modify your bike. All modifications and installations are at your own risk
Never change the voltage level or tamper with the battery. Doing so can result in a short circuit, fire /or personal injuries

By purchasing and/or riding our bikes, you take full responsibility for any use, and/or misuse of the product and agree that Cake 0 Emission AB holds no responsibility for any consequences, legal, or other, of such use and/or misuse.

You are responsible for your use of the Product
Please note that multiple laws and regulations apply to the use of vehicles and that such laws and regulations differ between territories and jurisdictions. For example, in some jurisdictions, you must register the vehicle with the local vehicle authorities before you use the vehicle, in others, it is mandatory to have insurance. You are at all times responsible for your use of the Product and adhering to any laws, rules, regulations, and standards applicable to the territory where you will use the Product. Cake makes no representations, expressed or implied, in this regard unless Cake has explicitly undertaken to assist you in any registration procedure or otherwise. Accordingly, before making your purchase, please make sure of all the necessary steps you have to take in order to enjoy your Product.

What is Cake?

CAKE is a Swedish company with a clear mission to inspire toward a zero-emission society, by combining excitement and responsibility in its development of light, quiet, and clean high performance electric off-road.

Order an electric motorbike

How do I buy a bike?

The process is easy.

1. Select the desired model on Cerqular and add it to your shopping cart

2. Add additional components and accessories if desired

3. Go to checkout

4. Pay the $500 deposit for the bike you want to purchase

5. Choose between different payment options as they vary depending on where you live

6. When your bike is ready for shipment you will get an emailed invoice from us

7. Make sure your shipping address is correct and up-to-date

8. Pay the invoice

9. Once the payment is confirmed your bike will be shipped to you

Delivery

How is the bike delivered?

The bike is delivered using a custom-built pallet, with the bike itself secured using a frame and lid made out of corrugated cardboard. The tools you need to set your bike up are included in the box. To see what this box looks like and how to properly unbox your CAKE electric motorbike watch our instruction videos.

Using our standard delivery option, the bike will be delivered to your door between 08:00 and 17:00, local time, Monday through Friday (excluding holidays). Our delivery partner will reach out to you to confirm the actual day of the delivery.

How long is the delivery time?

USA & Canada

It will take 10-14 days for shipment of your electric motorbike within the US and Canada. The orders are shipped from the local warehouse in Utah to the nearest collection point before using ground shipping for final delivery.

Delivery time for parts and accessories and apparel is about 3-5 days in the US and Europe. If you have pre-ordered the bike and it is not yet in stock you will get an approximate delivery date depending on the production timeline.

European Union

It will take 5-7 days for shipment of your electric motorbike within countries belonging to the EU. Orders within the European Union are shipped using ground shipping.

Delivery time for parts, accessories, and apparel is about 3-5 days in the US and Europe. If you have pre-ordered the bike and it is not yet in stock you will get an approximate delivery date depending on the production timeline.

Switzerland, Norway, and Iceland

Orders to Switzerland, Norway, and Iceland will be shipped DAP, Delivered At Place, accordingly to Incoterms 2010. This means that we do not collect VAT. Delivery takes approximately 5- 7 working days for CAKE's electric motorbikes and less for other products (3-5 days). Prices are adjusted to make the overall cost for customers the same for orders in Switzerland, Norway, and Iceland and countries within the European Union where the VAT is included in the price.

Rest of the world

Orders to other countries than those mentioned above will be shipped DAP, Delivered At Place, accordingly to Incoterms 2010. For these collections, it takes around 15 working days for delivery. We do not collect VAT, duties, and/or taxes on orders and we cannot predict what your particular charges may be. Please contact your local customs office for more information.

Is the charger included in the price?

Of course! The charger and the tools you need to set your bike up are included in the price and come with your bike.

What should I think about upon delivery?

While damage during transport is rare, it can happen. Make sure upon delivery that the crate is in good condition before signing any documents. If the crate looks damaged: Unbox before signing while the driver is still there. Take photos of any damage and contact our support.

If the damage is considered major: Refuse the shipment and contact our support.

If it is deemed as minor damage: Accept the shipment and contact our support. We will then ship you the needed parts to get you up and running quickly.

Technical

Is the bike legal in my country?

We have different categories of electric motorbikes that serve different needs. The bikes in the category “Explore & Commute” are street-legal in the USA and all European Union countries. You will have to register bikes in this category according to your state and/or country's regulations.

For our street-legal models, you will need either a motorcycle or moped license depending on the model. The street-legal motorcycles are equivalent to a 125cc and require a motorcycle license. The Ösa Lite is a street-legal moped that is equivalent to a 50cc. It typically only requires a driver’s license in the U.S.A., but please check your state regulations. You can also call us for assistance.

The off-road bikes in the Category “Race” or “Freeride” are not street-legal and do not come with lights and indicators. Please check your local regulations on registering off-road vehicles. Reach out if you have any specific questions.

Do I need to register off-road bikes?

Most US states require OHV or (Off-Highway Vehicles) to be registered. Please comply with your state’s regulations for your CAKE off-road electric motorbike. CAKE off-road models are: Kalk OR Race, KalkOR, Kalk INK Race, KalkINK, KalkAP.

What license do I need?

Depending on which electric motorbike you would like to test you will need the following licenses:

Models: Kalk OR Race, Kalk INK race, Kalk OR, Kalk INK, Kalk AP

No license requirement, Off-road only

Models: Kalk&, Kalk INK&, Ösa+
License requirement: A1 (EU) / M1/Motorcycle (USA), Certified for street use.

Models: Ösa flex, Makka flex
License requirement: AM or B (EU) / Ca (M2 in California) Varies in some States (USA).

Models: Ösa range, Makka range
License requirement: None (EU) / None, Car, M1, M2 (USA)**

What are the measurements of the bikes?

Our bikes fit riders in most lengths and sizes. The seat, suspension and handlebars are adjustable to fit just you, no matter your size - you'll ride the bike without a problem. To better understand how our different bikes will fit you, use our size guide.

How do I service my bike?

Make sure that your bike is always in good condition and avoid injury or damage. Please make sure to always read our regular inspection and maintenance recommendations for your model. For more information, please reach out on connect@cerqular.com.

Where can I get help if something on the bike needs to get repaired?

If your bike is not working properly, please reach out so we can find the solution.

I would like to change the rims. What rims fit my bike?

Kalk INK, Kalk&, Kalk INK& Front and rear: 19' x 1.85'

Kalk INK RACE, Kalk OR RACE: Front, 19' x 1.40' Rear: 18' x 1.85'
Ösa Lite, Ösa+: Front and rear: 14' x 2.15'

Do I need to change to winter tires if I ride during winter?

All rims are standard dimensioned meaning that if you want to change tires according to your preferences you can do so. We have winter and studded tires for most models available. Please reach out. Please check with your local authorities when it comes to the use of studded tires as there are different regulations in different countries.

When can I ride my bike?

Please be aware that Country regulations vary and make sure to follow your state’s regulations for local definitions and classifications of trails that allow motorized vehicles. The Kalk models basically are developed with back country exploring in mind. Silently gliding through the woods at high speed without disturbing or polluting. With the street legal models, KalkINK & and Kalk& you can also commute.

The Ösa models are meant to serve their users as best friends. It is a workbench and power station on wheels. Going to work bringing a laptop, picking up groceries on the way back home, taking your kids or a friend for a passenger, getting the planks from the wood shop or bringing your leisure gear, whether a surfboard or a pair of skis to the point of action during the weekend.

Are Cake bikes waterproof?

Cake bikes cannot be submerged but can withstand rain and riding through some water. Always be cautious when cleaning the bike. The bike's electrical components can be damaged if cleaned improperly which can damage the bike, property, or people. Always make sure that the bike is standing firmly before washing and don’t forget to turn the bike off. Never use a pressure washer or a water hose in order to clean the bike. It’s recommended to use pressurized air, a bucket of water together with a cloth and brush. When cleaning the chain, use a chain cleaner and scrub the chain with a brush. Repeat the cleaning before drying the chain and apply chain lube.

The app

How do I download the app to my phone?

From the iOS App Store.

Is the app free of charge?

Yes, the current app can be used free of charge.

How do I connect the bike to the app?

On first use, create an account with the provided connectivity ID and when the app asks for permission to pair via Bluetooth, press “accept”.

Lock and Unlock

The Lock and Unlock functions are only available when the bike is connected to the phone via Bluetooth. Note that on Kalk and Ösa the lock/unlock feature requires the bike to be switched on and kill switch to be in drive position

Changing the PIN of the bike

When the bike PIN code is changed then you need to insert it again via the App to control the Lock function.

Position update of the bike

The last position of your bike is sent to the app via GSM of your Bike so the location is not updated with the Bluetooth connection and might change with a slight delay. The location of the bike is updated only when the bike is moved.

Battery percentage and charging status update

If you unplug the charger while your bike is turned off, then the app might advertise the status as "charging". As soon as you turn your bike on then the status will be corrected. The percentage of the battery and the charging status may be different when the Bluetooth is connected and when it is not connected as without a Bluetooth connection the information is sent from the bike to your app via GSM, which might not update instantly but in some minutes, whereas Bluetooth updates information instantly.

Track ride

Track ride is using your phone’s GPS to track the ride so be sure to carry your phone with you when tracking a ride.

Bluetooth connection

If you are unable to connect your bike to the app then try following these steps:
1. Close the app
2. Open your phone's Bluetooth settings and find your Bike under your Bluetooth devices
3. Click the “Info” button
4. Press “Forget This Device”
5. Turn Bluetooth OFF and then back ON under settings
6. Open the app and try to connect again

Custom brake mode

When you change the custom break mode slider then be sure to also change the brake mode on your bike again in order for the customized sliders to apply.

Custom ride mode

Custom ride mode is accessed on your bike by choosing:

Kalk OR: Set the dial to “Ride mode 3”
Kalk&/Kalk INK&: Choose “Ride mode C” on the display
Makka: Choose “Ride mode 2”

When you change the custom ride mode sliders then be sure to also change the ride mode on your bike again in order for the customized sliders to apply.

Can I retrofit my bike without the module?

Retrofitting a bike without a module is not possible. The CAKE Connect is a newly added feature and is included in the new standard price.

Will my bike always have the latest firmware?

Yes. If your bike has an installed CAKE Connect module that is activated, your bike is connected over GSM which enables CAKE to install and update the firmware Over The Air.

What's cellular connection?

The cellular connection enables the bike to be connected, it's free of charge for the two first years from the delivery date. The two first years are followed by an optional subscription.

How does the app differ from Business customers, consumers, and between the models?

Currently, the app is available with all functionality for all users.

Will it be available for Android?

We are working hard to bring you the app on Android, it will be available soon, with the same module as installed on the bikes. The Android app will of course be compatible with all bikes equipped with a connectivity module. No need to wait, just connect your bike as soon as the bike is available.

I don't have cellular connectivity where I am located, is the app still useful to me?

Yes, the app uses both cellular and Bluetooth connectivity to function. Some features are available through Bluetooth connection and your app will still be valuable without cellular connectivity.

Battery and charging

How do I charge my bike?

You can use your home’s regular 120V/220V outlet to charge your bike. Always read the charging manual before charging. You can charge your battery at any percentage of charge. When charging the bike, do the following steps:

Make sure that the battery is connected to the bike (both connectors, the big red one and the small yellow one)
Disconnect the kill switch
Turn on the master switch (pointing upwards)
Plug the charger into the bike (charger connector can be found under the bike, close to the triple clamps)
Plug the charger into the outlet (120V or 220V). Do not interrupt the charging process
Lastly, let the battery charge fully, this may take longer than expected from the first time while the cells balance

When the charger is connected, it will show a red light. When the charging is done, it will light in green
When the charging is finished, don’t forget to put the rubber cap on the connector, not to break it during riding
Never use the charger in any other application than with the CAKE bike
Never use any other charger than the original CAKE charger
Never have the kill switch on the handlebar connected as the bike can be turned on and ridden while the charger is connected. This can cause severe injuries to people or property

Battery crash course

Charging cycles:

The average commute is 11km daily / 200 days a year

1. The battery life in charging, according to this calculation would be 8 years or more

2. You can ride when it's cold but store and charge them at "indoor temperatures"

Will newer versions of batteries fit my older version bike?

YES, all our new batteries are compatible with older versions of bike models.

Can I lock the steering and battery to leave it outside?

In order to keep your bike safe, it is recommended to use an external lock that is recommended for motorcycles. When leaving your bike on the street, always turn the bike off and remove the key and the kill switch from the bike. Lock the steering lock by turning the handlebar all the way to the left and insert the key into the steering lock and turn the key. You will feel how the handlebar will be locked to that position, so you can’t ride the bike. The steering lock is found under the triple clamps between the fork legs.

How does the battery/ bike perform in hot and cold conditions?

Always store the bike indoors away from sunshine to avoid unnecessary aging or discoloration. Never store your bike in below 10° C, if you are unable to store the bike in a temperature above that, remove the battery and bring it inside. It’s recommended to keep your bike inside during if the outside temperature ranges outside of +2°C to +35°C (36 F to 95 F).

Riding during the cold winter?

Riding in the cold is not a problem, but for optimum performance don't leave the battery out in the cold. You can store and charge the battery at indoor temperatures.

Is it possible to remove the battery?

Yes! All CAKE batteries are hot-swappable, meaning users can remove, store and charge the battery separately to the bike.

I’m not riding for the whole winter. What should I do with my battery?

We recommend maintaining your bike’s battery charge at between 50%-75% and turning the kill switch off.

General Information

What's the difference between light, electric Cake motorbikes and a regular dirt bike?

The Kalk Series is close in performance and user matrix to dirt bikes but there are differences. All Kalk models are a power-to-weight ratio optimization pursuit building a chassis as light and lively as possible and around the electric drivetrain. This is in contrast to the normal procedure of merely swapping from combustion to electric in a gasoline chassis (which is extremely heavy).

The Kalk Series is engineered around the electric drivetrain to maximize riding performance. The electric drive train is completely different from an internal combustion engine, with benefits for each side. An electric drivetrain includes a solid battery, electric motor, and a controller, and features instant torque from zero, direct drive. No need for a clutch. There are fewer moving parts, low tinkering, no fumes, no sounds, no filters, no oils, tunable riding modes, and regen braking along with being highly responsive and having great throttle control and swappable batteries.

Building light, electric, uncompromising motorbikes for the ultimate off-road experience requires components engineered for it. Combining off-the-shelf parts from the MTB and motorbike world would lead to a diminished riding experience by increasing the number of parts, bolts, tinkering, welds, and an impaired geometry. As mentioned, the MTB components are too weak for a 69+kg (Kalk OR) motorbike and the MX parts are too heavy. They do not serve the specifics of the electric drivetrain. The same thing goes for traditionally designed electric dirt bikes engineered and optimized for a combustion engine where the ICE (internal combustion engine) is simply swapped for an electric drivetrain, which is not particularly efficient.

The Ösa model is a high-performance utility scooter. These bikes are meant to serve their users as best friends and it is all about transportation: Going to work with a laptop, bringing groceries on the way back home, taking your kids or a friend for a ride, getting the planks from the woodshop, or bringing leisure gear on your adventure, whether it’s a surfboard or a pair of skis. The reasons and options are endless.

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